All Trainings
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May 8, 2024 - 1:00pm ETExpert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I
Efficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…
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May 9, 2024 - 1:00pm ETExpert Presenter: Ariel D. Fenster Esq.
New changes to overtime pay rules REQUIRE you to modify how you pay some of your full-time salaried employees (or face expensive consequences). This expert-led online training will help more easily meet FLSA requirements.
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May 14, 2024 - 1:00pm ETExpert Presenter: Merikay Hunt MS
When an angry patients calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.
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May 15, 2024 - 1:00pm ETExpert Presenters: Carolyn Metnick JD; CJ Rundell JD
AI privacy breaches are rampant, leading to HIPAA violations and massive penalties – putting your practice at significant risk. Get practical tactics to prevent patient PHI data leaks with this attorney-led online training.
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May 21, 2024 - 1:00pm ETExpert Presenter: Kelly Holden JD
A new Federal Trade Commission Act bans your employee non-compete agreements. To comply, you must overhaul your contracts, correctly notify staff, etc. This expert training will help you comply & avoid penalties and lawsuits.
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May 22, 2024 - 1:00pm ETExpert Presenter: John White CPP, CHPA
Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.
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May 23, 2024 - 1:00pm ETExpert Presenter: Yesenia Servin CPMSM, PESC
Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.
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May 30, 2024 - 1:00pm ETExpert Presenter: Dreama Sloan-Kelly MD, CCS, CPC
Auditors recently found that more than half of telehealth services for mental health are billed incorrectly. This online training will help you stop these common coding & billing errors to collect more for these complex claims.
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May 30, 2024 - 3:00pm ETExpert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)
Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.
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Jun 11, 2024 - 1:00pm ETExpert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)
CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.
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Expert Presenter: Tressa Harley
Get payers to overturn more of your denied claims so that you can receive more of the reimbursement you are due. Expert reveals proven appeal letter writing strategies and templates to quickly get more of your denied claims paid.
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Expert Presenter: Julie Bouziotis MBA, FACHE, FACMPE
Your focus may be on medicine, but your patients want to be treated well — which means you can’t leave patient customer service to chance. This online training can help your practice keep patients happy.
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Expert Presenter: Don Phin Esq.
Correctly managing employees with workplace mental health issues is difficult – especially considering legal requirements. Failing to comply can lead to costly violations for your practice. This attorney-led online training can help.
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Expert Presenter: Jeana Singleton JD
Your practice is required to comply with the new medical right of conscience law that went into effect on March 11, 2024. This training provides you with expert actionable advice to help protect against the consequences of a violation.
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Expert Presenter: Yesenia Servin CPMSM, PESC
Both commercial and government payers make provider enrollment more complex than it needs to be, but you’ve got an expert on your side. Get the proven tactics you need to providers approved faster and start getting paid sooner.
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Expert Presenter: Amanda Waesch Esq.
Failing to collect copays and deductibles can get you into just as much trouble as collecting them incorrectly. Protect your practice against costly violations with the actionable tactics in this healthcare attorney-led online training.
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